HGVs
AdBlue contamination HGV — on an HGV the numbers are an order of magnitude apart from a car — larger AdBlue tanks, higher consumption and a loaded trailer that cannot simply be left. A wrong fill needs an honest assessment before anyone travels. Call 01295 380724.
Heavy duty inducement is regulated separately from light duty and the escalation is designed around an operator who must not be able to keep running a non-compliant vehicle. Volume also changes the job: draining and disposing of a large contaminated tank is a different exercise from a car.
Call 01295 380724 From just £89 call-out fee
AdBlue contamination HGV — what is different about this class
| Class | HGVs |
|---|---|
| Typical tank | Substantially larger than a light vehicle, and consumption is proportional to fuel burn, so tanks are refilled routinely rather than at service. |
| Distinctive risk | Heavy duty inducement is regulated separately from light duty and the escalation is designed around an operator who must not be able to keep running a non-compliant vehicle. Volume also changes the job: draining and disposing of a large contaminated tank is a different exercise from a car. |
| Downtime | Downtime is measured against a delivery schedule and a driver's hours, so the decision is usually about the fastest safe route back into service, not the cheapest repair. |
| Typical vehicles | tractor units, rigids and drawbar outfits running SCR to meet Euro VI |
| Call-out | From just £89 call-out fee |
| Helpline | 01295 380724 |
£89 is the call-out. An AdBlue tank drain and flush is quoted on the phone before a technician travels. If the SCR system needs component replacement — dosing injector, pump, tank or catalyst — that is separate, and you will be told before any work starts. If this is a job we cannot fix at the roadside, we will tell you that on the phone rather than after we arrive.
Why class changes the job and not just the price
The chemistry is identical across every vehicle that runs SCR. What changes with class is volume, access and consequence. A small car tank holds a fraction of what a heavy vehicle carries, so draining and disposing of contaminated fluid is a different exercise entirely. Access differs too — car SCR tanks are frequently buried behind trim, while commercial tanks are usually chassis-mounted and reachable.
Consequence is the third variable, and usually the deciding one. Downtime is measured against a delivery schedule and a driver's hours, so the decision is usually about the fastest safe route back into service, not the cheapest repair. That is why the honest answer about whether a job finishes at the roadside matters more to some operators than the headline price does.
The problems this class sees most
Other vehicle classes
What customers say
4.8 out of 5 from 2,190 Trustpilot reviews. What reviewers mention most is that the technician stayed calm and professional with a driver who was embarrassed and stressed, and that somebody arrived when they said they would.
The most common criticism is price. People do not expect a wrong-fluid job to cost what it costs, and that is a fair complaint to publish rather than bury. The answer is the From just £89 call-out fee, a quote given on the phone before a technician travels, and being told when a job cannot be done at the roadside rather than after somebody has arrived and charged for the visit.
Who you are dealing with
AdBlue in Fuel is a service by Forecourt Assist. Forecourt Assist is a trading name of Fuel Fixer Ltd, company no 08520551, registered at Fairway House, Portland Road, East Grinstead, RH19 4ET, a company of Fuel Fixer International. Fuel Fixer International is owned by Stockbridge Capital Holdings.
Reference: Diesel particulate filter (Wikipedia).
Across the Fuel Fixer network
Every brand above belongs to Fuel Fixer International, owned by Stockbridge Capital Holdings. The directory lives on the operator's own site: forecourtassist.co.uk/network.