DO NOT START YOUR VEHICLE AND CALL US STRAIGHT AWAY

0333 444 6 247 - AdBlueInFuel

AdBlue & the Contaminated Fuel should be removed as quickly as possible to prevent damage to the vehicles fuel system.

AdBlue® is on the rise and we are attending cars, vans, trucks that have been mistakenly filled up with AdBlue® into the Vehicles Fuel Tank.

AdBlue In Fuel - Not Driven

The first bit of advice that we can offer you is "do not start the vehicle or attempt to drive the vehicle". Leave the vehicle at the location and call AdBlueInFuel® on our 24hr Roadside Service 0333 444 6 247.

AdBlue In Fuel - Driven

If you have driven your vehicle and you are a hazard to other road users please immediately contact your breakdown company before calling us. Your safety comes first before anything. Explain to your breakdown or insurance company that you are in a “unsafe location” (if you are).

You can get recovered to our workshops or the other option is to get recovered to a safe location. Your breakdown or insurance may have a solution for you so it’s worth asking or listening about what they have to say while you are waiting however “do not” commit to anything till you’ve spoken to us. While waiting for your vehicle to be recovered give us a call. We will give you the best advice for you and your vehicle.

If you’ve broken down by the roadside through AdBlue being in your fuel tank and you are in a safe enough location call us on 0333 444 6 247 and we will advise you of the best procedure to take. Even if the vehicle has been driven we maybe still able to offer our Mobile Roadside Services depending on circumstances revolving around your vehicle.

Our Procedure

Call AdBlueInFuel® on 0333 444 6 247 and we will ask general questions in regards to your vehicle and yourself. We will advise you of the best solution for you and your vehicle. In some cases our mobile roadside fuel drain service may not be the option for you. This maybe down to parts needed to repair your vehicle, your vehicle may require a lot more attention than a normal vehicle or the time it takes to repair your vehicle making us think about your safety. Some adblue in fuel jobs take around 12hrs to repair however some take 30 mins.

Roadside Service - AdBlueInFuel®

One of Our specialist fuel draining vehicles which has been adapted to assist customers who has filled up with AdBlue® in a vehicles fuel tank will be dispatched to you in the quickest time possible, normally within 90mins. The technician will drain, flush and replenish the vehicles fuel system on the spot saving time, money & inconvenience of being recovered away.

We offer a “on-the-spot”, roadside mobile AdBlue Removal Service across the North East & Cumbria if the vehicle hasn’t been started or depending on volumes of AdBlue in the fuel as to whether we can assist.

You can also visit WrongFuel.com where other Misfuel operators across the UK, from Scotland, Wales, England and Ireland maybe able to deal with your AdBlue /Misfuel Situation.

Filling up with AdBlue® into your vehicle's fuel tank can cause some very serious problems and damage and is more complex than putting petrol in a diesel car or diesel into a petrol car.....especially when the vehicle has been driven as the urea is present within the vehicles fuel system. AdBlue® is designed for the exhaust system, treating harmful gasses built up from the engines cycle and these harmful deposits leaving the vehicles exhaust.

AdBlue® is not for the engine, and therefore many parts of the vehicles fuel system are not compatible with the urea based AdBlue® fluid.

Contaminating your diesel with AdBlue® can result in costly engine repairs and the need to replace many parts, not to mention the fact that the tank needs to be drained and the contaminated product needs to be disposed of in a safe manner.

If you've put AdBlue® into your fuel - AdBlueInFuel.co.uk are the first stop solution!

Our AdBlue® Services can prevent the hassle, save you money, expensive, downtime periods and inconvenience of being recovered away in some cases.

AdBlue® - Wrong Fuel

Some Misfuel Operators offer “AdBlue Removal Services” however they maybe unsuccessful in getting the vehicle started, if you do go down this route using another operator please note that some of them may charge you full price for a callout regardless of whether they get the car going or not. We’ve heard of this being hundreds and hundreds of pounds.

We charge a small Callout charge if we are unsuccessful however 97.7% of the AdBlue in Fuel jobs we attend or are brought to ourselves are completed with no further pending problems.

Please Note: An AdBlue fuel mistake can cause some serious damage so getting your vehicle drained ASAP is strongly advised. In our experience anything after 72hrs may cause serious further problems. We advise getting it out ASAP within 24hrs depending on make/model and percentage of cross contamination.

Questions

How Does AdBlue Work?

Many new diesel and now some petrol cars use a fluid called AdBlue. If your car uses AdBlue, you'll probably need to top it up at least once between services. This will hold anywhere between 5litres and 20litres in a normal car.

You need to keep an eye on your vehicles dash for an AdBlue warning light especially if you’re a high mileage motorist. Some vehicles go into “Limp Mode” once they get down low or run out.

A small amount of AdBlue is injected into the exhaust gas. At high temperatures AdBlue turns to ammonia and carbon dioxide.

Inside the SCR (Selective Catalytic Reduction) catalyst, harmful nitrogen oxide in the exhaust reacts with the ammonia and is transformed to harmless nitrogen and water.

This is not brand new technology. It has been used for many years on some buses and heavy lorries.

What is AdBlue?

AdBlue is an exhaust fluid, not a fuel additive. We hear most our customers saying they hear from their boss “hey, just go topup that van with AdBlue will you”.... they then go to the vehicle and pour it in the fuel thinking it’s an additive.

AdBlue is stored in a separate tank and is normally identified by a blue filler cap located either next to your fuel filler, in the boot or under the bonnet. Diesel Exhaust Fluid (DEF) is another name used for this substance. AdBlue is a colourless, non-toxic mixture of urea and de-ionised water. It’s not actually blue at all. Lots of people think AdBlue is made of pig urine – it’s not. The urea used in AdBlue is a high purity man-made solution – pig urine wouldn’t be pure or sterile enough for a commercial product.

What happens if I run out of AdBlue?

If you run out of AdBlue while you’re driving, then the engine’s power and performance will be reduced to limit its emissions. This is called “Limp Mode” which restricts the vehicle to a safe speed of around 50mph. In some cases, when you’ve stopped your vehicle, you won’t be able to restart the engine if the AdBlue tank is empty.

The car will give you plenty of warning that the AdBlue tank is running low. You'll usually see a message warning on the dashboard at around 2000/1000 miles to go followed by an amber warning light.

Which cars can use AdBlue?

Many manufactures are using AdBlue on their vehicles now to control emissions. Some vehicles as from September 2015 could use AdBlue.

Does my car use AdBlue?

Some of the older vehicles from other manufacturers use AdBlue too. So if you’re not sure if your car uses it, you can check:

• The vehicle handbook.
• See if there’s an AdBlue filler cap either next to the fuel filler, in the boot or under the bonnet.
• If you’re still not sure, ask a dealer.

Where can I buy AdBlue?

AdBlueInFuel® sell AdBlue products but the most common places AdBlue is sold is by fuel stations, garages, motor accessory shops, online retailers and many supermarkets now sell AdBlue.

You normally find AdBlue is available in 5 and 10 litre containers. The smaller packs have a specially-designed flexible neck that lets you top up the tank without risk of spillage even if you don't have a funnel.

With easy-fill bottles available, it's a good idea to carry a small container of AdBlue so you’re ready to top-up when necessary. Topping up a vehicle with AdBlue can be tricky so prepare for a spillage in some cases. If you spill any, clean it straight away as this can cause damage to paintwork.

How long does AdBlue last?

The rate at which you use AdBlue depends on your engine and how economically you drive.

• Typical consumption is around a litre of AdBlue every 1000 miles.
• But it could be as high as a litre every 350 miles.
• Tank size varies too, so you could need to refill somewhere between 3,000 and 12,000 miles depending on the car and your driving style.

This means that most drivers will have to top-up their AdBlue reservoir at least once between normal service visits to the dealer.

Is it safe to drive with the AdBlue warning light on?

It’s not a major safety issue, but if you don’t top up, you’ll eventually run out of AdBlue and you won’t be able to start the car. Many cars go into limp mode and once they in limp mode you can’t just top up the AdBlue and hope the light goes out. It normally stays on forcing you to go to dealerships to get the light taken off which is a cost of around £35-£105. Some may turn the light off for you free of charge but it’s the hassle of having to do it.

When the warning light first comes on you’ll have plenty of time to refill so don’t panic. Just make sure you don’t put off topping up.

How to reset the AdBlue warning light

There’s no manual way of resetting your AdBlue warning light – the only thing you can do is top up. Once you’ve refilled to the minimum level, the warning light sometimes disappears however most times it’s a visits to the garage to get the light reset.

Where is the AdBlue tank?

The AdBlue tank is usually located under the boot floor, where the spare wheel might have been in the past. But it's more important to know where the filler for it is located.

There'll usually be a small blue filler cap next to the main diesel filler. If it's not there, then check in the boot or under the bonnet.

What happens if I put AdBlue in the diesel tank?

Putting it directly into your fuel tank can cause expensive damage to your fuel tank, pump and injection system. If you start the engine it's likely to be an expensive write-off, so don’t touch the ignition.

You’ll need to get the tank drained and the contents disposed of safely before you can refill it. Call Us on 03334446247 and we’ll sort the problem out.

AdBlueInFuel®